(201) 535-4333
Sunday-Thursday, 2am-6pm EST

Return Policy

Our commitment is to ensure that:

  • Every customer is a satisfied customer.
  • You always get what you pay for.
  • Our products are of superior quality.
  • You enjoy complete customer satisfaction.


If, for any reason, you have a complaint or wish to return merchandise, we will be happy to offer a refund or replacement under the following conditions:
Before returning merchandise, contact our sales department by telephone at 201-535-4333(US) or by email: [email protected], specifying your order confirmation number.
Merchandise should be returned within 60 days of delivery. When returned it must be:

  • Unused
  • In its original condition
  • In its original box

Sorry - we will not be able to accept for return or refund:

  • Custom-made items ordered with names or personalized messages
  • Mezuzahs, Tallitot or Tefillin that have been used - even for one time

Refunds do not include shipping costs.

Copyright 2002-2016 www.tefillin.biz
1 Imrei Baruch st. Bnei Brak 56109 Israel